Terms & Conditions

Last Updated: 02/June/2026

Welcome to Not Just Renders ("NJR", "we", "our", or "the Service Provider").By submitting a project request, completing a Submission Brief, purchasing services, making a payment, or otherwise engaging with Not Just Renders, the client ("Client", "you", or "your") agrees to be bound by these Terms & Conditions.These Terms apply to all services offered by Not Just Renders, including but not limited to Space Enhancement, Architectural Renderings, 2D & 3D Floor Plans, Reels & Videos, and Interactive Experiences.

1. ELIGIBILITY

Services are intended for individuals, organizations, and businesses capable of entering legally binding agreements.By engaging Not Just Renders, the Client represents and warrants that they have the legal authority to request services, approve project decisions, and enter into binding agreements on behalf of themselves or any represented organization.

2. SERVICES

Not Just Renders is a visualization studio specializing in the creation of visual materials intended to support planning, communication, marketing, sales, presentation, and decision-making processes.Services may include visual representations of projects that are under development, design, renovation, construction, marketing, presentation, or review.Not Just Renders does not provide architectural, engineering, structural, permitting, legal, surveying, construction, contracting, or professional design services unless explicitly stated otherwise in writing.The Client acknowledges that NJR acts as a visualization partner and not as the designer, architect, engineer, contractor, developer, or decision-maker of the project.

3. SUBMISSION BRIEF

All projects are based on information provided by the Client through project communications, Submission Briefs, project documentation, reference materials, and supporting files.The Submission Brief serves as the primary project reference document and shall be used to define project scope, deliverables, expectations, requirements, timelines, revisions, and project objectives.The Client is responsible for reviewing all information submitted prior to project approval.Any omissions, inaccuracies, changes, or updates discovered after project commencement may result in additional fees, revised timelines, or project modifications.

4. CLIENT RESPONSIBILITIES

The Client is responsible for providing complete, accurate, and up-to-date project information.This may include, but is not limited to:-Drawings
-Floor plans
-Dimensions
-Measurements
-Material schedules
-Finish schedules
-Mood boards
-Reference images
-Site photographs
-Design intent documentation
-Branding materials
-Project specificationsNot Just Renders interprets and visualizes information based on materials provided by the Client and assumes such information to be accurate and authorized for use.The Client acknowledges that incomplete, missing, inconsistent, outdated, or inaccurate information may impact project outcomes, timelines, costs, and deliverables.Any additional work required due to incomplete or inaccurate information provided by the Client may be treated as a Scope Change and may incur additional fees.

5. CLIENT-PROVIDED MATERIALS

The Client represents and warrants that they possess all necessary rights, permissions, licenses, and authority to provide any materials submitted to Not Just Renders.The Client remains solely responsible for all submitted content, including drawings, plans, photographs, logos, models, textures, specifications, documents, and reference materials.The Client further represents that all submitted files are free from malicious software, malware, viruses, or other harmful code to the best of their knowledge.Not Just Renders shall not be liable for claims, damages, delays, losses, or expenses resulting from inaccurate, unauthorized, unlawful, or defective materials supplied by the Client.

6. REVISIONS

Revision rounds are determined on a project-by-project basis and will be specified within the Submission Brief, project proposal, or project agreement.A revision is defined as a correction, adjustment, clarification, or modification directly related to information, requirements, instructions, or expectations previously established within the approved Submission Brief.Revisions are intended to address approved project requirements and are not intended to introduce new design directions, concepts, features, deliverables, materials, layouts, styles, or project objectives.Not Just Renders reserves the right to determine whether a request constitutes a revision or a Scope Change.

7. SCOPE CHANGES

Any request that modifies, expands, replaces, redefines, or materially alters previously approved project requirements shall be considered a Scope Change.Examples of Scope Changes may include, but are not limited to:-Changes to approved design direction
-Changes to style, mood, or visual approach
-Changes to approved materials or finishes
-Additional deliverables
-New viewpoints, scenes, or project areas
-Additional spaces or rooms
-New project requirements not included in the original Submission Brief
-Modifications resulting from incomplete, inaccurate, or omitted information originally provided by the ClientScope Changes may result in additional fees, revised timelines, project rescheduling, or updated project proposals.All Scope Changes must be reviewed and approved by Not Just Renders before implementation.

8. RUSH JOBS

Rush Job services may be available for projects requiring accelerated production schedules.Rush Job requests are subject to internal review, production capacity, resource availability, and approval by Not Just Renders.Approval of a Rush Job request is not guaranteed.Approved Rush Jobs are subject to a surcharge of fifty percent (50%) of the applicable project fee unless otherwise agreed in writing.Rush Job fees must be paid and confirmed before accelerated production begins.Rush Job services do not guarantee additional revision cycles, expanded project scope, or exceptions to these Terms & Conditions.Minor project corrections falling within the originally approved scope may be accommodated when reasonably possible and when such requests do not jeopardize project deadlines, production schedules, or project delivery commitments.

9. SINGLE POINT OF CONTACT

The Client shall designate a primary point of contact responsible for project communications, approvals, revision requests, project decisions, and final authorizations.Not Just Renders shall be entitled to rely upon instructions, approvals, and decisions provided by the designated point of contact.The Client acknowledges that conflicting instructions from multiple parties may create delays, misunderstandings, increased costs, and project complications.Not Just Renders shall not be responsible for delays, revisions, or additional work resulting from conflicting instructions provided by multiple individuals.

10. FEEDBACK AND APPROVALS

The Client agrees to provide clear, organized, and consolidated feedback during each revision cycle.Feedback should be submitted in a single consolidated document, communication, or review package whenever reasonably possible.Not Just Renders is not responsible for delays, inconsistencies, additional revisions, or project complications resulting from fragmented, contradictory, incomplete, or disorganized feedback.Project approvals, revision requests, and project decisions provided by the designated point of contact shall be considered binding for project purposes.

11. CLIENT DELAYS AND ON HOLD PROJECTS

The Client is encouraged to provide project feedback, approvals, and revision requests within seventy-two (72) hours following the delivery of project materials, previews, drafts, or revision packages.If additional review time is required, the Client is responsible for communicating an estimated review or approval date.Projects that remain inactive for thirty (30) consecutive days due to lack of Client communication, feedback, approvals, or required information may be considered abandoned, paused, or placed On Hold at the discretion of Not Just Renders.Projects placed On Hold may require rescheduling based on production availability and internal scheduling priorities.Project reactivation may require up to two (2) weeks for scheduling and production reassignment.Extended periods of inactivity may result in additional fees, revised delivery schedules, project reassessment, or project closure.

12. PAYMENTS

Unless otherwise agreed in writing, all projects require full payment in advance before production begins.Not Just Renders may, at its sole discretion, offer alternative payment structures for qualifying projects. Any alternative payment arrangement must be confirmed in writing before project commencement.Accepted payment methods may include Stripe, ACH Transfer, and other payment methods approved by Not Just Renders.For ACH payments, the Client may be required to provide payment confirmation documentation. Production progress, deliverables, approvals, or project milestones may be withheld until funds have been successfully received and verified.The Client is responsible for any fees, charges, taxes, banking costs, currency conversion fees, or transaction costs imposed by third-party financial institutions.

13. REFUNDS

Clients may request a refund prior to the commencement of production.Approved pre-production refunds are generally limited to ninety percent (90%) of the amount paid. The remaining ten percent (10%) is retained to cover administrative costs, payment processing fees, project preparation, scheduling, and associated business expenses.Approved refunds may require two (2) to three (3) weeks for processing.Once production has commenced, all payments become non-refundable.No refunds shall be provided for completed work, delivered work, approved work, Scope Changes, Rush Job fees, project delays caused by the Client, or project inactivity attributable to the Client.If Not Just Renders elects to terminate a project, refunds will be evaluated based on project progress, work completed, resources allocated, and documented project activity.

14. DELIVERY OF DELIVERABLES

Final deliverables shall be provided using delivery methods determined by Not Just Renders.Unless otherwise agreed, project files are typically delivered through secure cloud-based file sharing platforms.Delivery timelines are estimates only and may be affected by project complexity, Client response times, Scope Changes, revisions, production workload, technical issues, third-party services, force majeure events, and other circumstances beyond the reasonable control of Not Just Renders.Unless otherwise specified, delivery links may remain active for up to fourteen (14) days from the date of delivery.The Client is responsible for downloading, securing, and backing up all deliverables before link expiration.The Client is responsible for reviewing and downloading all deliverables promptly following delivery.

15. FILE RETENTION

Project files, deliverables, working files, communications, and project records may be retained for up to six (6) months following final project delivery.After this retention period, Not Just Renders may permanently delete project files without notice.Not Just Renders shall have no obligation to restore, recover, archive, maintain, or reproduce files after the expiration of the retention period.

16. INTELLECTUAL PROPERTY AND USAGE RIGHTS

All project materials, drafts, previews, concepts, works in progress, production assets, and deliverables remain the property of Not Just Renders until full payment has been received and confirmed.Upon full payment, ownership and usage rights of the final approved deliverables shall transfer to the Client unless otherwise agreed in writing.Ownership transfer applies solely to final approved deliverables.Source files, production files, editable project files, internal workflows, templates, systems, methodologies, and proprietary production assets are not included and remain the exclusive property of Not Just Renders unless explicitly licensed or sold under a separate written agreement.

17. PORTFOLIO CONSENT

Not Just Renders respects the confidentiality and marketing preferences of its Clients.Portfolio, marketing, promotional, educational, social media, advertising, and public display rights shall be governed by the Client's consent selection provided during the Submission Brief process.If the Client grants permission, Not Just Renders may display completed project deliverables for promotional, portfolio, educational, presentation, advertising, and marketing purposes.If the Client declines permission, Not Just Renders shall make reasonable efforts to refrain from publicly displaying the project deliverables except where disclosure is required by law, regulation, court order, or legal obligation.The Client acknowledges that portfolio permission preferences apply only to completed deliverables and do not alter ownership rights, payment obligations, confidentiality obligations, or project responsibilities.

18. CONFIDENTIAL INFORMATION

Not Just Renders understands that Clients may provide confidential, proprietary, commercially sensitive, or non-public information during the course of a project.Not Just Renders will take reasonable measures to protect confidential information provided by Clients and will not intentionally disclose such information to third parties except where necessary to perform the requested services, comply with legal obligations, process payments, utilize service providers, or fulfill project requirements.The Client acknowledges that electronic communications, cloud storage systems, third-party software providers, and online collaboration tools inherently involve certain security risks beyond the reasonable control of Not Just Renders.

19. VISUAL REPRESENTATION DISCLAIMER

All deliverables created by Not Just Renders are visual representations intended for communication, presentation, planning, marketing, sales, conceptual review, and visualization purposes.Deliverables are created through professional interpretation of project information, references, materials, instructions, and objectives provided by the Client.The Client acknowledges that visualizations may contain artistic interpretation, assumptions, enhancements, optimizations, approximations, and presentation techniques intended to effectively communicate project intent.Exact replication of real-world conditions, future construction outcomes, existing site conditions, materials, finishes, lighting, vegetation, furnishings, weather conditions, surroundings, dimensions, colors, textures, or physical results is not guaranteed.The Client further acknowledges that completed construction, manufacturing, installation, renovation, development, or implementation outcomes may differ from visualized representations.

20. REFERENCE IMAGES

Reference images, mood boards, inspiration materials, examples, and visual references provided by the Client are used solely to communicate design intent, style preferences, visual direction, materials, atmosphere, and project goals.Reference materials are not intended to serve as exact replication requirements.Not Just Renders does not guarantee exact duplication, recreation, or replication of any reference image, concept image, photograph, online example, social media content, or third-party visual material.

21. PRODUCTION TECHNOLOGIES

Not Just Renders may utilize artificial intelligence tools, automation technologies, enhancement software, production software, rendering technologies, editing tools, and other digital technologies as part of its internal workflow.Such technologies may be used to improve efficiency, production quality, visualization processes, editing workflows, image enhancement, content generation assistance, or project development processes.The Client acknowledges that these technologies may form part of the production process.Creative direction, project interpretation, quality control, review, approval, and final deliverables remain subject to human oversight and professional judgment.

22. LIMITATION OF LIABILITY

Not Just Renders shall not be liable for construction outcomes, engineering decisions, permitting results, code compliance, legal compliance, property valuations, project feasibility, investment performance, marketing performance, sales performance, business outcomes, contractor performance, supplier performance, or decisions made by the Client or third parties based upon project deliverables.Not Just Renders shall not be liable for indirect, incidental, consequential, special, punitive, or economic damages arising from the use of project deliverables.The Client accepts sole responsibility for evaluating, verifying, approving, and implementing any decisions related to the use of project deliverables.

23. CHARGEBACKS AND DISPUTES

The Client agrees to make reasonable efforts to resolve any concerns, disputes, questions, or service-related issues directly with Not Just Renders before initiating a chargeback, payment dispute, payment reversal, claim, or similar action.The Client acknowledges that Not Just Renders maintains project records, communications, approvals, payment records, Submission Briefs, revision history, and project documentation that may be used to respond to chargebacks or payment disputes.Unauthorized chargebacks relating to approved work, completed work, delivered work, or services already rendered may be formally contested.

24. FORCE MAJEURE

Not Just Renders shall not be responsible for delays, interruptions, failures, or inability to perform resulting from events beyond its reasonable control.Such events may include, but are not limited to, natural disasters, acts of government, internet outages, utility failures, cyber incidents, software failures, labor disruptions, transportation interruptions, public emergencies, pandemics, acts of war, civil unrest, or third-party service outages.

25. RIGHT TO REFUSE OR TERMINATE PROJECTS

Not Just Renders reserves the right to decline, refuse, suspend, pause, or terminate any project request at its sole discretion.Not Just Renders may also suspend or terminate active projects where necessary due to abusive conduct, non-payment, fraud concerns, repeated policy violations, unreasonable demands, project misrepresentation, lack of cooperation, or circumstances that materially interfere with project execution.Where applicable, refunds will be evaluated based on project progress, work completed, resources allocated, and documented project activity.

26. CHANGES TO TERMS

Not Just Renders reserves the right to modify, update, revise, or replace these Terms & Conditions at any time.Any revised version shall apply only to future projects submitted after the effective date of such revision unless otherwise required by law.Projects already accepted shall remain governed by the version of the Terms & Conditions in effect at the time the project was accepted.

27. GOVERNING LAW

These Terms & Conditions shall be governed by and interpreted in accordance with the laws applicable to the Service Provider.Any dispute, claim, or controversy arising from these Terms or from services provided by Not Just Renders shall first be addressed through good-faith communication and reasonable efforts to achieve an amicable resolution.

SERVICE-SPECIFIC CONDITIONS

The following conditions supplement, but do not replace, the Terms & Conditions above. Where a conflict exists, these Service-Specific Conditions shall apply to the relevant service.

SPACE ENHANCEMENT

Space Enhancement services are intended to provide visual representations, conceptual possibilities, furnishing suggestions, finish explorations, renovation concepts, staging concepts, and presentation materials.These services are provided exclusively for visualization, presentation, planning, marketing, and communication purposes.Space Enhancement services do not constitute interior design services, architectural design services, engineering services, construction documentation, permitting services, or professional design consultation.Furniture, finishes, décor elements, materials, layouts, fixtures, and visual recommendations shown within deliverables are conceptual representations only and may not reflect actual construction requirements, dimensions, availability, feasibility, cost, code compliance, or installation conditions.The Client remains solely responsible for obtaining any professional design, architectural, engineering, permitting, construction, or contractor guidance required for implementation.

ARCHITECTURAL RENDERINGS

Architectural Renderings are visual representations created using project information supplied by the Client.Renderings are intended to communicate design intent, project vision, presentation objectives, planning concepts, marketing goals, and sales materials.Renderings may include artistic interpretation, environmental enhancements, visual optimization, and presentation-focused adjustments intended to improve communication and visual quality.Renderings are not construction documents, permit documents, engineering documents, fabrication drawings, or field-verification documents.The Client remains responsible for verifying all dimensions, materials, specifications, design decisions, and project information.

2D & 3D FLOOR PLANS

2D and 3D Floor Plans are visual representations prepared using information provided by the Client.Not Just Renders does not independently verify dimensions, measurements, property boundaries, square footage calculations, structural information, code compliance, accessibility requirements, or construction feasibility.All dimensions, measurements, layouts, and project information are assumed to be accurate as provided by the Client.Floor Plans are intended for visualization, presentation, communication, marketing, and conceptual planning purposes only.

REELS & VIDEOS

Reels, animations, walkthroughs, cinematic presentations, marketing videos, and other motion content are created based upon approved project information and project scope.Timing, pacing, transitions, music, effects, narration, motion graphics, camera paths, and presentation techniques may involve creative interpretation intended to support project objectives.Minor differences in playback performance, compression quality, streaming quality, platform compatibility, device performance, browser behavior, color representation, and media presentation may occur depending on viewing environments.Not Just Renders shall not be responsible for third-party platform behavior, social media algorithms, advertising performance, audience engagement, lead generation results, or sales outcomes.

INTERACTIVE EXPERIENCES

Interactive Experiences may include virtual tours, interactive presentations, web-based experiences, 360 Virtual Tours, Live Presentations, and related digital content.Performance may vary depending on device capabilities, operating systems, browser versions, internet connectivity, hosting environments, software compatibility, and third-party technologies.Not Just Renders does not guarantee uninterrupted availability of third-party services, hosting providers, browsers, software platforms, or external technologies beyond its reasonable control.The Client acknowledges that future software updates, browser changes, operating system updates, third-party platform modifications, or technology deprecations may affect long-term functionality.Any ongoing hosting, maintenance, updates, support, monitoring, or future compatibility services shall require a separate written agreement unless otherwise specified.

Refunds and Returns

Last Updated: 02/June/2026

Not Just Renders ("NJR", "we", "our", or "the Service Provider") is committed to providing clear expectations regarding project payments, cancellations, and refunds.By purchasing services from Not Just Renders, the Client agrees to the terms outlined in this Refund Policy.

1. GENERAL POLICY

Due to the custom, creative, and project-specific nature of our services, refund eligibility is limited and subject to the conditions described below.All projects require production planning, scheduling, resource allocation, project preparation, and administrative processing prior to commencement.

2. REFUNDS BEFORE PRODUCTION

Clients may request a refund before production has commenced.Approved refunds issued before production begins are generally limited to ninety percent (90%) of the total amount paid.The remaining ten percent (10%) is retained to cover administrative costs, payment processing fees, project preparation, scheduling, and related business expenses.Refund requests must be submitted in writing.

3. REFUNDS AFTER PRODUCTION HAS COMMENCED

Once production has commenced, all payments become non-refundable.Production may include, but is not limited to:Project preparation
Production scheduling
Asset preparation
Modeling
Rendering
Editing
Animation
Floor plan production
Interactive development
Quality control
Internal production workNo refunds shall be issued for completed work, partially completed work, approved work, delivered work, revision work, Scope Changes, Rush Jobs, or services already rendered.

4. SCOPE CHANGES

Scope Changes are not eligible for refunds once approved and production has commenced.Any additional fees associated with approved Scope Changes become non-refundable once work has begun.

5. RUSH JOBS

Rush Job fees are non-refundable once the accelerated production schedule has been approved and initiated.Rush Job resources, scheduling adjustments, and production prioritization are allocated specifically for the Client's project.

6. CLIENT DELAYS AND PROJECT INACTIVITY

Refunds will not be issued due to delays caused by:Lack of Client communication
Delayed approvals
Delayed feedback
Missing project information
Incomplete submissions
Client scheduling conflicts
Project inactivity attributable to the ClientProjects placed On Hold due to Client inactivity remain subject to the Terms & Conditions.

7. PROJECT TERMINATION

If Not Just Renders elects to terminate a project, any refund determination will be evaluated based on:Project progress
Work completed
Resources allocated
Production efforts performed
Administrative expenses incurred
Documented project activityRefund amounts, if any, shall be determined on a case-by-case basis.

8. PAYMENT PROCESSING TIMES

Approved refunds may require approximately two (2) to three (3) weeks for processing.Actual processing times may vary depending on payment providers, financial institutions, card issuers, banks, and third-party payment processors.Not Just Renders shall not be responsible for delays caused by financial institutions or third-party payment providers.

9. CHARGEBACKS

Clients agree to contact Not Just Renders and make reasonable efforts to resolve any concerns before initiating a chargeback, payment dispute, payment reversal, or similar claim.Not Just Renders reserves the right to contest chargebacks relating to approved work, completed work, delivered work, or services already rendered.Project records, communications, approvals, Submission Briefs, invoices, payment records, and delivery confirmations may be used in the resolution of disputes.

10. CONTACT

Questions regarding this Refund Policy may be directed to:[email protected]Not Just Renders

Payment and Card Security Policy

Last Updated: 02/June/2026

Not Just Renders ("NJR", "we", "our", or "the Service Provider") is committed to maintaining secure payment practices and protecting the integrity of financial transactions conducted through our services.This Payment & Card Security Policy explains how payments are processed, how payment information is handled, and the security measures associated with payment transactions.

1. ACCEPTED PAYMENT METHODS

Not Just Renders may accept payment through approved payment methods including, but not limited to:Stripe
ACH Transfers
Bank Transfers
Other payment methods approved by Not Just RendersAccepted payment methods may change from time to time without prior notice.

2. PAYMENT PROCESSORS

Certain payment transactions may be processed through third-party payment providers.These providers maintain their own privacy policies, security standards, terms of service, and compliance requirements.Clients are encouraged to review the applicable policies of any payment provider used during a transaction.Not Just Renders is not responsible for the internal operations, policies, or security practices of third-party payment providers.

3. CREDIT CARD SECURITY

Credit card payments may be processed through secure third-party payment processors such as Stripe.Not Just Renders does not store, maintain, collect, or retain complete credit card numbers, card security codes (CVV), expiration dates, or other sensitive cardholder information on its own systems.Sensitive payment information is submitted directly to the applicable payment processor.Payment processors are responsible for handling cardholder information in accordance with their own security and compliance requirements.

4. ACH TRANSFERS

Clients choosing ACH Transfer as a payment method may be required to provide proof of payment or payment confirmation documentation.Not Just Renders reserves the right to delay project commencement, production activities, milestone releases, project approvals, deliverable releases, or final project delivery until funds have been successfully received and verified.Submission of a payment confirmation does not guarantee immediate project commencement or payment verification.Funds must be successfully received and confirmed before payment obligations are considered satisfied.

5. PAYMENT VERIFICATION

Not Just Renders reserves the right to verify any payment transaction before commencing work, releasing deliverables, granting approvals, or providing project access.Additional verification may be required where fraud prevention, payment security, banking verification, regulatory compliance, or risk management concerns exist.

6. FRAUD PREVENTION

Not Just Renders reserves the right to refuse, suspend, cancel, delay, investigate, or reject transactions that appear suspicious, unauthorized, fraudulent, unlawful, or inconsistent with normal business practices.Where necessary, additional information or verification may be requested before services are provided.

7. CHARGEBACKS AND PAYMENT DISPUTES

Clients agree to make reasonable efforts to resolve payment concerns directly with Not Just Renders before initiating a chargeback, payment dispute, payment reversal, or similar claim.Not Just Renders maintains project records, communications, approvals, Submission Briefs, invoices, payment confirmations, delivery records, and project documentation that may be used to respond to payment disputes.Chargebacks relating to approved work, completed work, delivered work, or services already rendered may be formally contested.

8. PAYMENT CONFIRMATION

A project shall be considered paid only after payment has been successfully processed, received, and verified by Not Just Renders.Pending transactions, failed transactions, disputed transactions, reversed transactions, or unverified transactions do not constitute completed payment.

9. SECURITY LIMITATIONS

While Not Just Renders takes reasonable measures to work with reputable payment providers and maintain secure business practices, no online payment system, electronic transmission, banking platform, or financial network can be guaranteed to be completely secure.Clients acknowledge the inherent risks associated with electronic financial transactions.

10. POLICY CHANGES

Not Just Renders reserves the right to modify, update, revise, or replace this Payment & Card Security Policy at any time.Updates become effective upon publication of the revised version on our website unless otherwise required by applicable law.

11. CONTACT

Questions regarding this Payment & Card Security Policy may be directed to:[email protected]Not Just Renders

Privacy Policy

Last Updated: 02/June/2026

Not Just Renders ("NJR", "we", "our", or "the Service Provider") respects your privacy and is committed to protecting the personal information you provide when using our website, services, forms, communications, and project management processes.This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you regarding your information.By using our website, submitting forms, requesting services, or engaging with Not Just Renders, you agree to the practices described in this Privacy Policy.

1. INFORMATION WE COLLECT

We may collect information that you voluntarily provide, including but not limited to:Full name
Company name
Email address
Phone number
Business information
Project information
Project requirements
Property information
Uploaded files
Drawings
Floor plans
Images
Documents
Mood boards
Reference materials
Payment-related information
Communication recordsWe may also collect information automatically through website analytics and related technologies.

2. HOW WE USE YOUR INFORMATION

Information collected may be used to:Respond to inquiries
Prepare quotations and proposals
Deliver services
Manage projects
Communicate regarding active projects
Process payments
Provide customer support
Improve our services
Improve website functionality
Analyze website usage
Maintain internal records
Comply with legal obligations
Send updates, newsletters, promotional communications, or marketing content where permitted

3. MARKETING COMMUNICATIONS

Not Just Renders may send newsletters, project updates, company announcements, promotional content, special offers, educational content, or marketing communications.Recipients may opt out of marketing communications at any time by using available unsubscribe methods or by contacting us directly.Operational communications relating to active projects, payments, service delivery, support requests, or contractual matters may continue where necessary.

4. INFORMATION SHARING

Not Just Renders does not sell personal information.Information may be shared with trusted third-party providers when necessary to operate our business, provide services, process payments, manage communications, host files, analyze website traffic, or support project delivery.Such providers may include:Microsoft 365
Tally
Stripe
Google Analytics
Cloud storage providers
Communication platforms
Project management tools
Service providers assisting with business operationsInformation shared is limited to what is reasonably necessary for the intended purpose.

5. PAYMENT INFORMATION

Payment transactions may be processed through third-party payment providers.Not Just Renders does not store, process, or maintain complete credit card information on its own systems.Payment information submitted through third-party providers is governed by the privacy and security practices of those providers.Clients are encouraged to review the applicable privacy policies of payment processors used during transactions.

6. WEBSITE ANALYTICS AND COOKIES

Our website may use analytics tools, cookies, pixels, tracking technologies, and similar technologies to improve website performance, understand visitor behavior, measure traffic, enhance user experience, and support marketing efforts.These technologies may collect information such as:Device type
Browser information
Operating system
IP address
Pages visited
Referral sources
Session activity
General geographic informationMost browsers allow users to manage or disable cookies through browser settings.Disabling certain technologies may affect website functionality.

7. DATA SECURITY

Not Just Renders takes reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, misuse, or destruction.However, no internet transmission, cloud storage system, communication platform, or electronic storage method can be guaranteed to be completely secure.Users acknowledge and accept the inherent risks associated with electronic communications and online services.

8. FILES, PROJECT MATERIALS, AND CLIENT CONTENT

Clients may provide drawings, plans, renderings, images, documents, project files, and other materials necessary for project execution.Such materials are used solely for project-related purposes, internal operations, communication, production workflows, project delivery, quality control, and service fulfillment.Not Just Renders will take reasonable measures to safeguard project information but cannot guarantee absolute security of electronic storage systems or third-party platforms.

9. DATA RETENTION

Personal information, communications, project records, and project-related materials may be retained for as long as reasonably necessary to:Deliver services
Maintain business records
Resolve disputes
Enforce agreements
Comply with legal obligations
Support ongoing operationsProject files may be retained according to the retention periods described within our Terms & Conditions.

10. THIRD-PARTY WEBSITES AND SERVICES

Our website, communications, or project materials may contain links to third-party websites, services, software platforms, payment providers, or external resources.Not Just Renders is not responsible for the privacy practices, content, security, or operations of third-party services.Users are encouraged to review the privacy policies of any third-party services they choose to use.

11. CHILDREN'S PRIVACY

Not Just Renders provides services primarily to businesses, professionals, organizations, and individuals capable of entering legally binding agreements.Our services are not directed toward children.We do not knowingly collect personal information from children.

12. YOUR PRIVACY RIGHTS

Depending on your location and applicable laws, you may have rights regarding your personal information.Such rights may include:Requesting access to your information
Requesting correction of inaccurate information
Requesting deletion of information where legally permitted
Requesting limitations on certain processing activities
Opting out of marketing communicationsRequests may be submitted using the contact information provided below.

13. CHANGES TO THIS PRIVACY POLICY

Not Just Renders reserves the right to modify, update, revise, or replace this Privacy Policy at any time.Updates will become effective upon publication of the revised version on our website unless otherwise required by applicable law.Continued use of our services following publication of updates constitutes acceptance of the revised Privacy Policy.

14. CONTACT INFORMATION

Questions regarding this Privacy Policy may be directed to:[email protected]Not Just Renders